Conquering Conflicts in Clinical Care
Conflicts happen. Master the tools to negotiate better, faster.
We all negotiate dozens of times a day.
With our patients, our colleagues, our bosses. And then we go home and we negotiate some more.
What if you could get better at getting what you want and build relationships while you do it?
16 webinars with practical strategies for your next negotiation.
Negotiating is a skill.
Learn it. Use it. Conquer it.
StartNegotiation 101: Why Should I Care? (7:26)
StartKnowing Yourself: 7 Questions to Understanding You and Your Interests in the Negotiation (21:54)
StartEmotional Basements: What Are They and Why Do We Go There? (8:10)
StartThe Stories We Tell and Why (6:53)
StartWalking Yourself Out of Your Emotional Basement (5:53)
StartWho is This Guy Anyway? Getting To Know Your Co-Negotiator (5:56)
StartGetting Other People Out of Their Emotional Basement (9:55)
StartGranulomas and Other Conflicts Where Avoiding is Best (8:48)
StartPutting Yourself Last: Can You Accommodate and Still Win? (6:54)
StartUnleashing the Lion: When Aggression is the Answer (7:42)
StartSetting the Stage For Your Negotiation (7:54)
StartFacts First: Starting a Dialogue That Moves Your Towards A Resolution (6:18)
StartThe 5 A's of Achieving a Successful Outcome (6:36)
StartMaking a Plan to Move Forward After a Negotiation (3:35)
Startthe 8 R's of De-Escalating Dialogue (9:50)
Start7 Ways to Build a Relationship with an Asshole (6:56)
The subscription for a year.
The knowledge for a lifetime.
Frequently Asked Questions
"Taking away a lot of skills to help interact with patients, colleagues, and family."
"Excellent! Great mix of theory and practical tips!"
Hello and welcome! I'm a board-certified physician who started practice as a Hospitalist in 2007. My interest in conflict management and negotiation began during my first faculty appointment at Johns Hopkins University in Baltimore, MD.
Since then, I've had the honor of developing and teaching a live half-day seminar on conflict management for faculty at institutions across the nation.
Now I've translated that half-day seminar into a set of webinars you can watch in your flip flops, slippers, or heels...whatever works best for your schedule! To all those busy clinicians preparing for that big conflict: you can do this! Negotiating is a skill. Learn it. Use it. Conquer it!
Erica Howe, M.D.
CEO, The Medical Educator
"...helped me feel more confident in dealing with current, immediate issues I am facing in my position."
"...walked (me) through how to approach a negotiation including how to handle difficult situations. Excellent and directly applicable to my career."